At the Waterloo CBT Clinic, we offer both in-person and virtual services for your convenience. Clients are welcome to choose whichever format best suits their needs, although your therapist may suggest in-person services if they think these would be beneficial for your specific concerns.
Virtual sessions can be just as effective as in-person CBT, and they offer some unique advantages. Meeting online allows your therapist to support you directly in the environments where your symptoms occur (e.g., at home). This can make the therapy exercises more realistic and meaningful. Virtual therapy also provides greater comfort and convenience, decreases travel time, and can help clients engage in treatment consistently.
Virtual services can also increase access to care, especially for individuals who have difficulty leaving their homes or who live in more remote areas. Our clinicians are licensed to provide services to clients who are located anywhere in Ontario and we welcome new clients from anywhere in the province. However, in accordance with professional standards, we are unable to offer services to individuals who are physically outside Ontario at the time of their appointment.
We also encourage clients to consider one-time virtual sessions in the event of inclement weather, or when either the client or therapist is experiencing a contagious illness but is well enough to participate in the session.
We work with adolescents, adults and couples, tailoring treatment to our clients’ unique needs. Common treatment areas include:
Virtual sessions are conducted through Jane, which provides a secure, encrypted online video platform.
To ensure confidentiality, our therapists conduct virtual sessions from a private, secure office space, just as we would for in-person appointments. We encourage clients to also ensure the confidentiality of their sessions by:
Joining your virtual appointment is simple. You will receive an email with a secure link 30 minutes before your session begins; you simply click the link to join. Alternatively, you can log into your Jane account, select “Upcoming Appointments,” and click “Begin” on the left-hand side of the page.
For the best experience, Jane recommends using Chrome as your browser.
In-person appointments available in Waterloo and virtual appointments available to individuals physically located anywhere in Ontario.